Privacy Policy

Last Updated: April 14, 2026

Welcome to Penchcabservice.in ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our taxi and cab booking services in Pench, Turiya, and across India.

By using our services, you agree to the collection and use of information in accordance with this policy. If you have any questions or concerns, please contact Rahul Daharwal at +91 7723090891.

1. Information We Collect

We collect information that you voluntarily provide to us when you book a cab, fill out a form on our website, or communicate with us via phone, WhatsApp, or email. This may include:

• Personal Identification Information: Full name, phone number, email address.
• Travel Details: Pickup location, drop location (e.g., Nagpur to Pench), travel date, preferred car type (Innova, Dzire, etc.), and trip type (outstation, one-way).
• Communications: Any messages or feedback you send to us via WhatsApp or contact forms.

2. How We Use Your Information

We use the information we collect primarily to provide, maintain, and improve our taxi services. Specifically, we may use your information to:

• Confirm and process your cab bookings (e.g., Nagpur to Pench/Tadoba/Kanha).
• Communicate with you regarding your trip, including driver details and pickup confirmations.
• Respond to your inquiries and provide customer support via phone or WhatsApp.
• Send you promotional offers or updates (only with your consent).
• Improve our website and service offerings based on user feedback.

3. Sharing Your Information

We respect your privacy and do not sell, trade, or rent your personal identification information to third parties. We may share information only in the following limited circumstances:

• With Drivers: We share your name, contact number, and trip details with our assigned drivers to ensure a smooth pickup and drop-off experience.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Data Security

We take reasonable precautions to protect your information. Our website uses standard SSL encryption, and we restrict access to your personal information to only those employees and drivers who need to know that information to provide services to you. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Cookies and Tracking Technologies

Our website may use "cookies" to enhance user experience. You can choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the site may not function properly.

6. Third-Party Links

Our website may contain links to third-party sites (e.g., WhatsApp Web, Google Maps). We are not responsible for the privacy practices or the content of such websites. We encourage you to read the privacy statements of any third-party sites you visit.

7. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

8. Your Consent

By using our website and booking our services, you consent to our Privacy Policy.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.